Commenting on the initiative, Ransford Nana Addo Jnr, Head, Financial Crime at Fidelity Bank, stated: “It is a no-brainer that we, the staff, are first in line in the fight against fraud, and I believe that this week was more than just an event: it was a declaration of our steadfast commitment to protecting our customers and our institution from the ever-evolving threat of fraud. So, by empowering our staff with knowledge and fostering a culture of vigilance,we strive to uphold the highest standards of integrity and security for our valued customers, and we are poised to build a stronger, more resilient bank for the future.”
The successful completion of Fraud, Risk, and Control Week marks a significant milestone in the bank’s ongoing mission to provide secure and reliable financial services. However, Fidelity Bank’s dedication to fraud prevention goes beyond awareness-raising. The bank continuously invests in cutting-edge technology, robust risk management frameworks, and stringent compliance measures to safeguard its customers and maintain its position as a leader in Ghana’s financial landscape. This commitment is furthered by the recent addition of multi-factor authentication to the Fidelity Mobile App, providing an extra layer of security for customer accounts.
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